Shipping and Delivery Policy

At SuperSync, we aim to deliver your Automatic Bell Timer WB-06 efficiently and securely. This policy outlines our shipping practices, delivery timelines, and procedures in case of delays or damaged deliveries.

Shipping Charges

Shipping charges are included in the product price.
There are no additional charges for standard delivery within India.

Delivery Time

Estimated Delivery Time:

- Orders are typically delivered within 5-7 business days from the date of dispatch.
- Delivery time may vary based on your location and local courier availability.

Order Processing:

- Orders are processed within 24-48 hours after payment confirmation.
- You will receive an order confirmation email along with a tracking link once the order is dispatched.
- Orders placed on weekends or public holidays will be processed on the next working day.

Delay in Delivery

Possible Reasons for Delay:

- - Unforeseen factors such as weather conditions, strikes, natural disasters, or public holidays.
- - Incomplete or incorrect address details were provided at the time of purchase.
- - Courier issues or service interruptions in your area.

What to Do in Case of Delay:

- - - If your order is not delivered within the estimated timeframe, please reach out to our Customer Support with your order number and tracking details.
    - - We will promptly investigate the issue and provide an update on the shipment status.
    - - In the rare event that your order is lost, we will either replace the product or issue a refund as per our policy.

Damaged or Defective Delivery

Inspection at Delivery:

- Upon receiving your order, please inspect the package for any visible damage or tampering before signing the delivery receipt.
- If you notice any damage, do not accept the package and inform the delivery person of the issue.

Reporting Damaged Products:

- In case you discover damage after accepting the package, contact our Customer Support within 24 hours of delivery.
- Please provide the following details:
- - Order number
- - Photos of the damaged product and packaging
- - Description of the issue

Resolution:

- After verification, we will arrange for a replacement or refund, depending on the extent of the damage and the availability of the product.
- We will cover the return shipping costs in case of a damaged or defective product.

Order Tracking

Once your order is dispatched, you will receive a tracking number via email.
The Email will have the weblink to track your shipment while in transit.
For assistance with tracking, feel free to contact Customer Support.

Contact Us

If you have any questions or concerns regarding your order, please reach out to us via:

Phone: +91 86 96 067 067
Email: sales@supersynctech.com
Operating Hours: Monday to Saturday, 10:00 AM to 05:30 PM

By placing an order through our website, you agree to the terms outlined in this Shipping and Delivery Policy.
Thank you for choosing SuperSync for your Automatic Bell Timer WB-06 purchase.

Have a Great Day Ahead.

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